20/21 Sustainability Report

Helping to build a better world through diverse talent and responsible technology.

Our vision

To be a worldwide company that excels both ethically and emotionally. A company that is led by values and where dreams really can come true.

Our beliefs

everis is a multinational group that believes above all in people and their integral development. everis is committed to the best talent and achieves high professional performance by creating a context of responsible freedom.

20/21 Sustainability Report

“The report sets out the results of our economic, social and environmental activities, as part of our dialogue with our stakeholders. These activities have been affected by COVID-19 and they have reinforced our commitment to society. I would like to convey our acknowledgement and gratitude to everis professionals, who despite the situation of loss of family, friends and colleagues have demonstrated and reinforced their commitment and solidarity with those who need it most”.

Eduardo Serra Rexach, Chairman of the everis Board of Directors

Our strategy

ESG

TECHNOLOGY FOR THE PLANET

Promote the use and development of technological solutions that reduce climatic effects and improve the planet.

ESG

DIGITAL EDUCATION AND DIVERSITY AND INCLUSION

Accelerate / foster digital education to achieve economic growth and create a more diverse and inclusive world.

ESG

GOVERNANCE

Promote the responsible use of AI, security, data privacy and ethics for managing our stakeholders’ information (shareholders, customers, suppliers, employees, society, etc.)

ENVIRONMENT

We are working to protect the environment by reducing the footprint of our activities and moving towards our goal of becoming carbon neutral.

We focus on the circular economy to ensure efficient use of resources as well as reducing and correctly managing waste derived from our activity.

Carbon Footprint

Thanks to the change in the work model focused on the implementation of teleworking and the promotion of the use of technology, we have substantially reduced our global Carbon Footprint.

Circular Economy

We are committed to the circular economy, which is why we have reduced electricity consumption, energy intensity and the volume of waste generated by our activity.

SOCIAL

We are accelerating digital education to attract and develop the talent of our most valuable asset, the people who will help us create a better, more diverse and inclusive world through technology.

We are strongly committed to fostering economic growth and social well-being in the local communities in which we operate.

Diversity and inclusion

At everis we believe that each person is unique and that together we can offer a more diverse and inclusive future in which new generations can be who they want to be. We have therefore worked to ensure equal opportunities and to integrate people regardless of their race, culture, sexual orientation, religion, age, gender, disability or any other dimension of diversity.

Education

We have promoted training programmes to enable our employees to develop their full potential, while supporting the training of people outside the organisation to help reduce the digital divide associated with technology.

Social commitment

This year we have further strengthened our goal of transforming people’s lives to help build a better society.

 

We have shared our platforms and learning resources with other organisations to support them in their social purpose and help them mitigate the negative effects of covid19.
We have carried out pro-bono projects with a technological base and social repercussions both for our clients and for other entities in need of support.
10% of our employees have taken part in corporate volunteering activities.
We continue to develop our social initiatives, such as those promoting women’s empowerment and social entrepreneurship.

Commitment to employees

We have strived to take care of our employees to ensure that we meet their needs because it is through them that we innovate for a better future.

 

Initiatives and programmes that promote the well-being of our employees to ensure their safety and care for their physical, mental and emotional health, especially in a pandemic-stricken year.

Economic growth

Despite the pandemic, we have been able to continue to contribute to local development by creating quality jobs, supporting our suppliers and meeting our clients’ expectations

 

89% of procurement has been through local suppliers, promoting sustained, inclusive and sustainable economic growth, full productive employment and decent work for all.

 

Client satisfaction has reached its highest score in the last 7 years

GOVERNANCE

Our governance model integrates competencies that go beyond those defined by traditional governance frameworks to ensure our corporate purpose, promote dialogue with our stakeholders and validate our social licence to operate.

Human Rights: Commitment to Responsible Artificial Intelligence

Together with Fundación SERES, we have developed a set of recommendations on the responsible use of Artificial Intelligence based on the analysis of the business circumstances regarding the design of technological solutions that take into account the social perspective.

Compliance

Our Code of Ethics and Professional Conduct, in addition to promoting regulatory compliance, continues to promote ethics, as well as the principles of integrity and transparency of all our collaborators.

Whistleblowing

The company has a reporting channel to ensure that anyone can anonymously report possible conduct related to corruption, bribery or any other irregularity.

Our contribution to the 2030 Agenda

SDGs strategically impacted

4. Quality education

We work on developing digital skills in all groups, through initiatives such as CLOQQ or Play and Make it!, proposing projects that help kids create and innovate through technology, reducing the risk of dropping out of school.

5. Gender equality

We promote initiatives such as #girlsgonna that aim to break stereotypes and reduce the gender gap associated with STEM (Science, Technology, Engineering and Mathematics) vocations to build a more diverse and inclusive future where girls and boys can be whatever they want to be.

8. Decent work and economic growth

Our actions contribute to the local development of the communities in which we operate, creating quality employment, supporting our suppliers and meeting our clients’ expectations.

10. Reduction of inequalities

Our social initiatives aim to improve the living conditions of some groups at risk of exclusion and the voluntary work of our professionals promotes the digital development of organisations that lack resources.

13. Climate action

We work under the commitment of our Environmental and Energy Policy to reduce our carbon footprint, promote the use of clean energy, eliminate plastic, support sustainable transport and promote the circular economy by donating our electronic devices.

17. Alliances to achieve objectives

We generate alliances with organisations such as Technovation, Forética, Fundación Luzón or Fundación ONCE, working together to contribute to the achievement of the SDGs by doing what we best know how to do. Together with Fundación SERES, we have drafted a set of recommendations based on the analysis of the business circumstances regarding the design of technological solutions that take into account the social perspective. We are also patrons of Teaming (Teaming – 1€/month micro donations), an online platform to raise funds for social causes through micro-donations of 1 euro, based on the premise that together we can achieve great things.

20/21 Sustainability Report

20/21

Sustainability

Report

Helping to build a better world through diverse talent and responsible technology.

Our vision

To be a worldwide company that excels both ethically and emotionally. A company that is led by values and where dreams really can come true.

Our beliefs

everis is a multinational group that believes above all in people and their integral development. everis is committed to the best talent and achieves high professional performance by creating a context of responsible freedom.

20/21 Sustainability Report

“The report sets out the results of our economic, social and environmental activities, as part of our dialogue with our stakeholders. These activities have been affected by COVID-19 and they have reinforced our commitment to society. I would like to convey our acknowledgement and gratitude to everis professionals, who despite the situation of loss of family, friends and colleagues have demonstrated and reinforced their commitment and solidarity with those who need it most”.

Eduardo Serra Rexach, Chairman of the everis Board of Directors

Our strategy

qode-eliptic-slider

ESG

TECHNOLOGY FOR THE PLANET

Promote the use and development of technological solutions that reduce climatic effects and improve the planet.

qode-eliptic-slider

ESG

DIGITAL EDUCATION AND DIVERSITY AND INCLUSION

Accelerate / foster digital education to achieve economic growth and create a more diverse and inclusive world.

qode-eliptic-slider

ESG

GOVERNANCE

Promote the responsible use of AI, security, data privacy and ethics for managing our stakeholders’ information (shareholders, customers, suppliers, employees, society, etc.)

ENVIRONMENT

We are working to protect the environment by reducing the footprint of our activities and moving towards our goal of becoming carbon neutral.

We focus on the circular economy to ensure efficient use of resources as well as reducing and correctly managing waste derived from our activity.

Carbon Footprint

Thanks to the change in the work model focused on the implementation of teleworking and the promotion of the use of technology, we have substantially reduced our global Carbon Footprint.

Circular Economy

We are committed to the circular economy, which is why we have reduced electricity consumption, energy intensity and the volume of waste generated by our activity.

SOCIAL

We are accelerating digital education to attract and develop the talent of our most valuable asset, the people who will help us create a better, more diverse and inclusive world through technology.

We are strongly committed to fostering economic growth and social well-being in the local communities in which we operate.

Diversity and inclusion

At everis we believe that each person is unique and that together we can offer a more diverse and inclusive future in which new generations can be who they want to be. We have therefore worked to ensure equal opportunities and to integrate people regardless of their race, culture, sexual orientation, religion, age, gender, disability or any other dimension of diversity.

Plans to create an inclusive environment that welcomes people with disabilities both by adapting and reviewing their experience from the beginning and by sensitizing teams

Education

We have promoted training programmes to enable our employees to develop their full potential, while supporting the training of people outside the organisation to help reduce the digital divide associated with technology.

Social commitment

This year we have further strengthened our goal of transforming people’s lives to help build a better society.

We have shared our platforms and learning resources with other organisations to support them in their social purpose and help them mitigate the negative effects of covid19.

 

We have carried out pro-bono projects with a technological base and social repercussions both for our clients and for other entities in need of support.

 

10% of our employees have taken part in corporate volunteering activities.

 

We continue to develop our social initiatives, such as those promoting women’s empowerment and social entrepreneurship.

Commitment to employees

We have strived to take care of our employees to ensure that we meet their needs because it is through them that we innovate for a better future.

 

Initiatives and programmes that promote the well-being of our employees to ensure their safety and care for their physical, mental and emotional health, especially in a pandemic-stricken year.

Economic growth

Despite the pandemic, we have been able to continue to contribute to local development by creating quality jobs, supporting our suppliers and meeting our clients expectations.

 

89% of procurement has been through local suppliers, promoting sustained, inclusive and sustainable economic growth, full productive employment and decent work for all.

 

Client satisfaction has reached its highest score in the last 7 years:

GOVERNANCE

Our governance model integrates competencies that go beyond those defined by traditional governance frameworks to ensure our corporate purpose, promote dialogue with our stakeholders and validate our social licence to operate.

Human Rights: Commitment to Responsible Artificial Intelligence

Together with Fundación SERES, we have developed a set of recommendations on the responsible use of Artificial Intelligence based on the analysis of the business circumstances regarding the design of technological solutions that take into account the social perspective.

Compliance

Our Code of Ethics and Professional Conduct, in addition to promoting regulatory compliance, continues to promote ethics, as well as the principles of integrity and transparency of all our collaborators.

Whistleblowing

The company has a reporting channel to ensure that anyone can anonymously report possible conduct related to corruption, bribery or any other irregularity.

Our contribution to the 2030 Agenda

SDGs strategically impacted

4. Quality education

We work on developing digital skills in all groups, through initiatives such as CLOQQ or Play and Make it!, proposing projects that help kids create and innovate through technology, reducing the risk of dropping out of school.

5. Gender equality

We promote initiatives such as #girlsgonna that aim to break stereotypes and reduce the gender gap associated with STEM (Science, Technology, Engineering and Mathematics) vocations to build a more diverse and inclusive future where girls and boys can be whatever they want to be.

8. Decent work and economic growth

Our actions contribute to the local development of the communities in which we operate, creating quality employment, supporting our suppliers and meeting our clients’ expectations.

10. Reduction of inequalities

Our social initiatives aim to improve the living conditions of some groups at risk of exclusion and the voluntary work of our professionals promotes the digital development of organisations that lack resources.

13. Climate action

We work under the commitment of our Environmental and Energy Policy to reduce our carbon footprint, promote the use of clean energy, eliminate plastic, support sustainable transport and promote the circular economy by donating our electronic devices.

17. Alliances to achieve objectives

We generate alliances with organisations such as Technovation, Forética, Fundación Luzón or Fundación ONCE, working together to contribute to the achievement of the SDGs by doing what we best know how to do. Together with Fundación SERES, we have drafted a set of recommendations based on the analysis of the business circumstances regarding the design of technological solutions that take into account the social perspective. We are also patrons of Teaming (Teaming – 1€/month micro donations), an online platform to raise funds for social causes through micro-donations of 1 euro, based on the premise that together we can achieve great things.

20/21 Sustainability Report